Last updated: September 2026
This Privacy Policy explains how Zeylun Wellness ("we," "us," "our") collects, uses, and protects your personal information when you visit this website, contact us, or place an order through our contact form, WhatsApp, or phone.
We only collect information that you choose to give us, such as:
We do not collect payment card details through this website, since payment is currently arranged directly with you by phone or WhatsApp at the time of your order.
We use the information you provide to:
We do not use your information for automated decision-making, and we do not sell your personal information to anyone.
We only share your information where it is necessary to fulfil your order or run our business, for example:
We do not share your information with third parties for their own marketing purposes.
When you contact us or place an order via WhatsApp, that conversation is also subject to WhatsApp's own privacy policy, since it is a third-party messaging platform operated by Meta. We keep WhatsApp conversations only as long as needed to process your order or query and provide customer support.
Our website may use basic cookies or similar technologies to help it function correctly and, where enabled, to understand how visitors use our site (for example, which pages are most popular) so we can improve it. These do not identify you personally. You can disable cookies in your browser settings at any time, though some parts of the site may not work as smoothly as a result.
We take reasonable steps to protect the personal information you share with us from loss, misuse, or unauthorized access. However, no method of storage or transmission over the internet or mobile messaging apps is 100% secure, and we cannot guarantee absolute security.
We keep your contact and order information only for as long as needed to fulfil your order, respond to your enquiry, and meet any legal, accounting, or customer-service needs, after which it is deleted or anonymized.
You can ask us at any time to:
To exercise any of these rights, simply contact us using the details below.
Our website and products are intended for adults. We do not knowingly collect personal information from children, and our contact form and ordering channels are meant to be used by adults placing orders on their own behalf or for their household.
We may update this Privacy Policy from time to time, for example as our business or website changes. Any updates will be posted on this page with a new "last updated" date.
If you have any questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us at hello@zeylunwellness.com or via the details on our Contact page.